Product Information
What materials are used in floor pillows?
Our floor pillows are made with soft velvet fabric and filled with plush PP cotton for ultimate comfort and durability.
Are floor pillows machine washable?
Yes! Our pillows are machine washable and dryer safe. We recommend using a gentle cycle with cold water and tumble drying on low heat.
How long does it take for the pillow to fully expand after unpacking?
After unpacking, the pillow takes 24 to 48 hours to fully restore its thickness for optimal comfort.
How much does shipping cost?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Orders & Shipping
How can I track my order?
Once your order is shipped, you'll receive an email with a tracking number to monitor the delivery status.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Can I change or cancel my order after placing it?
If your order has not yet been processed, you can request changes or cancellations by contacting us within 24 hours of placing the order.
Returns & Refunds
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How do I start a return?
To initiate a return, please visit our Returns Page and follow the provided instructions.
How long does it take to process a refund?
Refunds are typically processed within 5-10 business days after we receive your returned item.